Betsy Zeger and Cordell Wesselink in association with Community Boards offer customized trainings with practical approaches and specific techniques for managing workplace-related conflicts. Participants learn how to respond to confrontation in a way that defuses hostility and facilitates peaceful problem solving within the workplace’s existing organization.
Training benefits include:
- Improved Communication
- Conflicts resolved at their early stages to prevent escalated miscommunication
- Stress reduction
- Increased productivity
This training provides individually designed training tailored to meet each client’s specific needs and goals.
Training topics includes:
- Effective Communication
- Anger Management
- Core Mediation & Facilitation Skills
- Intercultural Communication and Conflict Resolution
- Understanding & Appreciation Diversity