Since 2005, Betsy has served as a skilled mediator at Community Boards of San Francisco and the SF Office of Citizen Complaints. Her extensive experience spans a wide range of disputes, including tenant-landlord challenges, employee-employer conflicts, neighbor issues, school district disputes, property damage claims, business partner disagreements, police and community disputes and in-house corporate mediation.

Betsy works as both a solo and panel mediator, creating a safe, respectful environment for open communication. She actively listens to all parties and creates space for each individual to listen and respond to one another, ensuring that everyone feels heard and respected. In doing so, she fosters a dialogue where mutual understanding and respect can flourish. Betsy also incorporates the perspectives of interested parties who are not present in the room, expanding the scope of the conversation for deeper insight.

Her mediation process is centered around problem-solving through the art of compromise, guiding participants toward clarity and resolution. While remaining neutral, Betsy facilitates a process where all parties are empowered to discover their own solutions, leaving them with a shared sense of agreement and understanding. By uncovering the emotions beneath the surface and creating a space for honest exchange, she achieves lasting, meaningful outcomes.