Betsy focuses on practical techniques for managing workplace conflicts. Participants will learn how to effectively respond to confrontation, defuse hostility, and foster peaceful problem-solving within their organization. This training is customized to meet each client’s unique needs and goals.
Training Benefits:
- Improved Communication: Enhance interactions and reduce misunderstandings.
- Early Conflict Resolution: Address issues before they escalate.
- Stress Reduction: Create a more balanced and positive work environment.
- Increased Productivity: Promote a more efficient and harmonious workplace.
Training Topics Include:
- Effective Communication Strategies
- Anger Management Techniques
- Core Mediation & Facilitation Skills
- Intercultural Communication & Conflict Resolution
- Understanding & Appreciating Diversity